Refund Policy

With 1000+ satisfied clients, we're sure you would love the MANDALA™ products.  

At Mandala Good Vibes, your satisfaction is our priority. Review our return and replacement policies:

Refund Policy:
Customers are eligible for a refund on only one order. If you've received a refund for a specific order, subsequent refund requests for any other order will not be entertained.

Replacement Policy:
Enjoy a one-time free replacement for each order. We're here to replace any product with issues at no extra cost. For second or more replacements of the same order, a nominal fee for reverse and replacement shipping applies

So go ahead and try the MANDALA™ with no obligations.

You may return or exchange the Product with the packaging intact not later than thirty (30) days from the date of delivery. 

If the product is returned after 30 days which is our standard return period, the MANDALA™ Product with box is damaged, or not in its original packaging, MANDALA™ - Good Vibes will not be able to acknowledge the return/ replacement request; and the decision of MANDALA™ - Good Vibes shall be final. No return or any other claim will be acceptable or valid after the expiration of 30 days from the time of delivery of the Product.

Please write us an email at wecare@mandalagoodvibes.com with the subject line "Return Request" and state your reason for raising the request. 

A ticket will be raised and your request will be acknowledged within 24 hours of your email. 

MANDALA™ - Good Vibes will demand a photograph of the product to check the product condition and if adheres to the above mentioned return/ replacement policy, a return pick-up will be initiated. 

You will receive a confirmation as soon as the Product is received, and your payment will be processed within seven (7) business days of receipt of the returned package.